Terms of service
TERMS OF SERVICE & SALE
OVERVIEW
This website is operated by VitaDrive (“VitaDrive,” “we,” “us,” or “our”). VitaDrive offers this website, including all information, tools, products, subscriptions, and services (collectively, the “Service”) to you, the user, conditioned upon your acceptance of these Terms of Service & Sale (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
By visiting our site, creating an account, or purchasing any product or subscription, you engage in our Service and agree to be bound by these Terms. These Terms apply to all users of the site, including browsers, customers, subscribers, merchants, and contributors of content.
If you do not agree to all Terms, you may not access the website or use any Services.
Our store is hosted on Shopify Inc., which provides the ecommerce platform for processing transactions and delivering Services.
SECTION 1 — ELIGIBILITY & ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are:
At least 18 years of age, or
The age of majority in your jurisdiction and legally capable of entering into a binding contract.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
Transmission of malware, viruses, or destructive code is strictly prohibited and will result in immediate termination of access.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that content (excluding payment information) may be transferred over networks unencrypted and adapted for technical requirements. Payment information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
SECTION 3 — INFORMATION ACCURACY & RELIANCE
All content on this site is provided for general informational purposes only. We do not guarantee accuracy, completeness, or timeliness.
You agree not to rely exclusively on website information when making purchasing or health decisions. We may update content at any time without obligation.
SECTION 4 — MODIFICATIONS TO SERVICE & PRICING
Prices are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any Service or product without notice. We shall not be liable for any such modification, price change, suspension, or discontinuation.
SECTION 5 — PRODUCTS & AVAILABILITY
Certain products are available exclusively online and may be limited in quantity.
We make reasonable efforts to display product details accurately, but we do not guarantee that colors or images displayed on your device are exact.
We reserve the right to:
Limit quantities per person or order
Discontinue products
Refuse or cancel orders at our sole discretion
SECTION 6 — SUBSCRIPTIONS, AUTOMATIC RENEWALS & BILLING AUTHORIZATION
Automatic Renewal
By purchasing a subscription, continuity program, or recurring product, you expressly authorize automatic recurring billing to your selected payment method.
Subscriptions renew automatically on the same calendar date each billing cycle unless canceled at least 24 hours before the next scheduled billing date.
Customer Responsibility
You acknowledge and agree that:
Subscriptions are not accidental or unauthorized
Forgetting to cancel does not invalidate billing
Failure to understand subscription terms does not entitle you to refunds or reversals
Cancellation
You may cancel your subscription through your account portal or by following the instructions provided in your confirmation email. Cancellations received after a billing date apply to the next billing cycle.
SECTION 7 — CHARGEBACKS, DISPUTES & FRAUD PREVENTION
You agree not to file a chargeback or payment dispute for reasons including but not limited to:
Forgetting about a subscription
Belief a subscription was a one-time purchase
Failure to cancel on time
Dissatisfaction with results
Refusal to return products per the Refund Policy
Such disputes constitute friendly fraud.
You expressly authorize VitaDrive to submit evidence to payment processors, including:
Proof of purchase and delivery
IP address and device data
Account and subscription activity logs
Acceptance of these Terms
Cancellation availability and disclosures
We reserve the right to recover disputed amounts, associated fees, suspend accounts, and ban future purchases.
SECTION 8 — ACCURACY OF BILLING & ACCOUNT INFORMATION
We may refuse, limit, or cancel orders placed under the same name, payment method, email, or address.
You agree to maintain accurate billing and account information. Failure to do so may result in order cancellation or service suspension.
SECTION 9 — THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links without control or endorsement. Use is at your own risk and subject to the third party’s terms.
We are not responsible for third-party content, accuracy, or services.
SECTION 10 — USER SUBMISSIONS & FEEDBACK
By submitting content (reviews, comments, ideas, suggestions), you grant VitaDrive a perpetual, royalty-free, unrestricted right to use, modify, publish, and distribute such content.
You represent that submissions do not violate third-party rights or contain unlawful material.
SECTION 11 — PERSONAL INFORMATION
Personal information is governed by our Privacy Policy:
SECTION 12 — MEDICAL DISCLAIMER
Content and products are not intended as medical advice and have not been evaluated by the FDA.
You should consult a licensed healthcare provider before using any product. VitaDrive makes no guarantees regarding health outcomes.
SECTION 13 — REFUNDS & RETURNS
Refunds require return of the product before processing.
Only unopened products purchased directly from vitadrive are eligible. Refund requests must be submitted within 30 days of delivery.
We reserve the right to deny refunds for customers exhibiting abusive or repetitive refund behavior.
SECTION 14 — PROHIBITED USES
You may not use the site for unlawful purposes, IP infringement, harassment, false information, malware distribution, data scraping, or interference with security features.
Violations may result in termination and legal action.
SECTION 15 — DISCLAIMER OF WARRANTIES
THE SERVICE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
SECTION 16 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, VITADRIVE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.
TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:
THE AMOUNT PAID BY YOU IN THE LAST 12 MONTHS, OR
$100
SECTION 17 — PRE-DISPUTE NOTICE REQUIREMENT
Before initiating arbitration, litigation, or payment disputes, you must contact us at chat@shopvitacore.com and allow 30 days for resolution.
Failure to do so waives your right to pursue further remedies.
SECTION 18 — DISPUTE RESOLUTION & BINDING ARBITRATION
All disputes shall be resolved through binding, confidential arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.
Class Action Waiver
Disputes must be brought individually. You waive the right to participate in class actions, representative actions, or consolidated proceedings.
Limitation of Remedies
You waive rights to:
Punitive damages
Statutory damages beyond actual damages
Public injunctive relief
Acting as a private attorney general
SECTION 19 — GOVERNING LAW
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
SECTION 20 — TERMINATION
These Terms remain effective unless terminated by either party. We may suspend or terminate access for violations.
SECTION 21 — SEVERABILITY
If any provision is held unenforceable, the remaining provisions remain in full force and effect.
SECTION 22 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and order confirmations, constitute the entire agreement between you and VitaDrive.